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If it is, we cannot archive the building until we have clear emails from Roy Frye that the asset will be removed from DHA Sustained on the RPO.</p>\n<p>This action will remove the asset from CARVE and BUILDER.</p>","icon":10478,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[6],"key":""},{"id":"45","name":"ATPL Update Request","descriptionHtml":"","callToAction":"ATPL Update Request","introHtml":"","icon":10503,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[9],"key":""},{"id":"44","name":"Bak File Restore and Report","descriptionHtml":"","callToAction":"Bak File Restore and Report","introHtml":"<p>Use this request when you have a .bak file from DIGON for NOAA. We will restore the bak file, delete all work items, run the 10 year unconstrained scenario, and provide the report previously agreed on.</p>","icon":10478,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[8],"key":""},{"id":"20","name":"BUILDER Account Unlock/Password Reset","descriptionHtml":"","callToAction":"BUILDER Account Unlock/Password Reset","introHtml":"","icon":10504,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[2],"key":""},{"id":"22","name":"BUILDER Bug Submission","descriptionHtml":"","callToAction":"BUILDER Bug Submission","introHtml":"","icon":10476,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[2],"key":""},{"id":"4","name":"BUILDER General Support","descriptionHtml":"","callToAction":"BUILDER General Support","introHtml":"","icon":10550,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[2],"key":""},{"id":"21","name":"BUILDER New User Request","descriptionHtml":"","callToAction":"BUILDER New User Request","introHtml":"","icon":10515,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[2],"key":""},{"id":"33","name":"BUILDER Report Request","descriptionHtml":"","callToAction":"BUILDER Report Request","introHtml":"<p>Use this request to retrieve a report from BUILDER.</p>","icon":10481,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[7],"key":""},{"id":"42","name":"BUILDER to CARVE Data Patch Request","descriptionHtml":"","callToAction":"BUILDER to CARVE Data Patch Request","introHtml":"<p>Use this request to patch Inventory or Work Items from BUILDER to CARVE. 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Please let us know if you would also like us to patch the inventory.</p>","icon":10510,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","groups":[6,8],"key":""},{"id":"41","name":"Create New Building/Asset","descriptionHtml":"","callToAction":"Create New Building/Asset","introHtml":"<p>Use this request to create a building shell in both CARVE and BUILDER. Please provide all required information. Create ONE ticket per building creation request.</p>","icon":10485,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[6,8],"key":""},{"id":"37","name":"Create Work Plan Work Items in BUILDER","descriptionHtml":"","callToAction":"Create Work Plan Work Items in BUILDER","introHtml":"<p>Use this request to remove current work items in BUILDER and regenerate a work plan. 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This request will move the building in both CARVE and BUILDER.</p>","icon":10507,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[6],"key":""},{"id":"19","name":"TRACE Support","descriptionHtml":"<p>Issues with installing or updating TRACE submit a ticket through <a href=\"https://www.goldenwolf.com/ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">IT Support</a></p>","callToAction":"TRACE Support","introHtml":"","icon":10550,"iconUrl":"https://gwbuilder.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[5],"key":""},{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? 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